Privacy Policy

By using this website, you acknowledge that you have read and understood our Privacy policy and terms of use. Your consent is required before providing any personal information to us. We are committed to protecting your privacy and handling your personal data in accordance with applicable laws and regulations. By submitting your information, you agree to the collection, use and storage of your data as described in this policy. If you do not agree with any part of this policy, we kindly ask that you refrain from using our website or providing personal information. Additionally, Conmove Private Limited will not be liable for the veracity, sincerity, misrepresentation, fraud, negligence or any other inaccuracies in the  information provided. The company will not be heldaccountable for verifying any information collected from you.

When you interact with us through our website, we collect the personal information you provide, such as your first and last name, email address, phone number, company name, country, comments or any other details you input in the website form. While providing your personal information is entirely voluntary, choosing not to do so may impact your ability to access certain services or features on the website.

Cookies
To monitor and analyze the use of our website, we collect certain information automatically through technical means, including cookies. Cookies are small text files that are uniquely assigned to you and can only be accessed by our organization’s domain that issued them. The data collected through cookies may include information about your website visits, traffic patterns, interactions with the site, and your IP address. These cookies help us improve your browsing experience by remembering your preferences and tracking site activity.

We respect your privacy and are committed to using your personal data in ways that align with our policies. We use the information you provide to offer and improve ourservi ces, website features, and content. Your personal data may also be used to enhance your experience on our website, tailor our services to your needs, some help us better understand your preferences. Additionally, we may use your contact details to address customer support inquiries or to communicate with you about relevant updates, offers, newsletter, or promotional materials. Rest assured, we do not use your information for any unrelated or secondary purposes. Data collected from the website may also be utilized for business development, statistical analysis and improving user experience through data analytics.

Your information is kept strictly confidential and will not be sold, shared, traded, or rented to third parties. We will only disclose your information with your explicit consent, unless required by law.

We respect your privacy and do not collect, use or disclose sensitive personal information such as race, religion or political ideologies without your explicit consent.

Additionally, we use technical means like cookies to enhance your experience on our website. This includes monitoring website usage, managing administrative tasks, improving functionality and user friendliness, and gathering valuable data on user interests, characteristics and behavior.

Conmove Pvt Ltd has built the “conmove” mobile app as a Commercial app. This SERVICE is provided by Conmove Pvt Ltd and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at “conmove” unless otherwise defined in this Privacy Policy.

Your privacy is important to us. Please be aware that to enhance app experience we may request location permission to make best use of our tracking feature to help service users track location in the background of the user registered as driver while delivering shipments, consignment, containers. We follow incremental requests which give user control, transparency & understanding on feature for location access to protect user privacy. Our mobile app guides user while selecting location permission request and ensuring best practices.

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Processing of personal information

Conmove Private Limited processes your personal information in compliance with GDPR. Personal information is used to perform the services requested and fulfill the contractual and legal obligations with clients and for our legitimate business interests. We may also rely on your consent for processing specific data.

With whom do we share personal information

We do not sell, share, trade, rent, or otherwise disclose personal information to third parties except the system integration for email and text communication by availing website services.

Information collected from children

This website is intended for a general audience, and we do not knowingly collect information from or provide services to children under the age of 13. If you are under 13 years old, please do not use or submit any information to this website.

Data Retention and Disposal

The information captured shall be retained for 5 years based on our business requirements, post which the personal information held will be securely disposed of. Incidentally, we may be required to store personal data for a longer period of time. For instance, where the information is necessary for any legal proceedings involving You or where we are legally obliged to maintain the information.

GDPR Rights

The General Data Protection Regulation (GDPR) is a regulation in the European Union focused on data protection and privacy. If you are a data subject from the European Union, you have the following rights concerning your personal data.

1.Right to Access

Individuals have the right to request access to their personal data held by an organization. This includes information on how their data is processed, the purpose of the processing and who the data is shared with.

2. Right to Rectification

If any personal data held by an organization is inaccurate or incomplete. Individuals have the right to request corrections or updates to their information.

3. Right to Erasure (Right to be Forgotten)

Individuals can request the deletion of their personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected or if consent is withdrawn.

4.Right to Restrict processing

Individuals can request the restriction of theory personal data processing. This means the organization can still store the data but cannot use it further, except for specific purposes like legal claims or protecting the rights of others.

5.Right to Data Portability

This right allows individuals to request their personal data in a structure, commonly used, and machine-readable format. They can then transfer this data to another organization if they wish.

6.Right to object

Individuals have the right to object to the processing of their personal data, particularly in cases where the processing is based on legitimate interests or for direct marketing purposes.

7.Right to object

Individuals have the right to object to the processing of their personal data, particularly in cases where the processing is based on legitimate interests or for direct marketing purposes.

You have the right to withdraw your consent to our processing of your personal data at any time. To withdraw your consent, please contact us at connect@conmove.io. Upon receiving your request, we will promptly cease processing your personal data for the purposes to which you previously consented, unless we have another legal basis for such processing. Please note that withdrawing consent may affect your ability to use certain features of our website.

In some cases, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) or the jurisdiction where you reside. If this occurs, we ensure that adequate safeguards are in place to protect your personal data, as required by applicable data protection laws.

We reserve the right to update this privacy policy. Our policy and privacy practices are subject to periodic reviews and modification as needed. Any changes will be communicated by posting the revised policy on our website and updating the effective date. We periodically stay informed about our current privacy practice.